Payment Security Policy

This Payment Security Policy outlines how Leashviora manages payment processing and ensures the security of customer information for purchases made through www.leashviora.com.

Leashviora is committed to providing a secure and reliable payment experience, compliant with applicable requirements in Canada and the European Economic Area (EEA), including consumer protection and data privacy obligations.

1. Payment Processing
   All payments made through www.leashviora.com are processed securely via Stripe, an industry-leading third-party payment service provider.

Role of Stripe: Stripe manages the processing of payment transactions, applies its operational risk assessment protocols, and conducts transaction monitoring.

Independence: Stripe operates independently of Leashviora. Leashviora does not store sensitive credit card information on its own servers; such data is handled directly through Stripe’s PCI-compliant infrastructure.

Account Requirements: Customers do not need a Stripe account to complete a purchase.

2. Available Payment Methods
   Leashviora supports a variety of secure payment methods, which may include:

Visa, Mastercard, American Express;

Apple Pay, Google Pay;

Other electronic payment methods as displayed during the checkout process.
The availability of these methods may depend on the customer’s location, device settings, and service provider capabilities.

3. Data Handling and Security

Security Standards: Payment details submitted during checkout are transmitted via secure, encrypted channels.

Transparency: Leashviora will never request payment information via email, direct messages, or other unofficial channels.

Accuracy: To ensure seamless transaction processing and to prevent payment failures, customers are responsible for providing accurate and complete billing information.

4. Billing Descriptor
   To assist customers in recognizing their charges and to prevent unnecessary disputes or chargebacks, transactions will appear on customer bank or credit card statements under the following billing descriptor:

Leashviora

5. Transaction Monitoring and Verification
   For the security of both the customer and the business, transactions are subject to review by Stripe and relevant payment networks.

Stripe may conduct risk assessments to detect and prevent unauthorized or fraudulent activity.

In instances where additional verification is required, payment processing may be temporarily paused until the necessary security checks are completed. This process ensures a safe shopping environment for all users.

6. Customer Data Protection
   Leashviora adheres to strict privacy standards in accordance with Canadian and European regulations (including GDPR where applicable).

Personal information is managed as detailed in our Privacy Policy.

Cookie usage, including the collection of non-essential data, is managed via our transparent consent banner. Non-essential cookies are only activated upon the customer’s explicit consent (“Accept”).

For further details, please refer to our Privacy Policy and Cookie Policy on www.leashviora.com.

7. Payment Confirmation
   Upon successful completion of payment, a confirmation will be sent to the contact details provided by the customer during checkout. Order fulfillment and shipping will commence once the payment is verified and confirmed.
8. Customer Support
   If you have any questions regarding a transaction, payment status, or billing-related inquiries, please reach out to our team. Leashviora aims to provide responses to all inquiries within 24–48 hours.
9. Contact Information
   For any concerns, please contact:

Millo Pet Products Inc.
Registration Number: 1594300-1
Business Number: 744512559RC0001
Address:
58 Pinecone Dr, Etobicoke, ON M9W 7B4
Canada
Warehouse Address:
58 Pinecone Dr, Etobicoke, ON M9W 7B4
Canada
Email: canvas@leashviora.com
Telephone: +1 6135502351